We have listed some of our most frequently asked questions below for your convenience. Read our
FAQS to learn more about our business:
Do you offer international shipping?
Yes, we offer international shipping for our products. We understand that fishing enthusiasts worldwide appreciate quality gear, and we’re happy to serve customers beyond the UK. Please note that shipping costs and delivery times may vary depending on the destination.
Can I order products online?
Absolutely! We have an online store where you can conveniently browse our wide selection of fishing supplies and make purchases. Visit our website and explore our range of products. We strive to provide a user-friendly and secure online shopping experience.
Do you provide fishing advice or recommendations?
Yes, we pride ourselves on offering knowledgeable and friendly customer service. Our experienced team is well-versed in various fishing techniques and can provide advice on selecting the right equipment, choosing suitable bait, and more. Feel free to reach out to us via phone, email, or write to us using our contact us page.
Are you associated with any fishing brands?
Yes, we have two renowned brands under our umbrella. Established in the 1990s, the Sakuma brand is highly regarded in the Sea Fishing sector and offers a range of innovative products. We also acquired the Red Gill Fishing Lure brand, known for its quality lures, which we continue to manufacture at our UK-based factory. These brands reflect our commitment to providing exceptional products to our customers.
If you have any additional questions or require further assistance, please don’t hesitate to contact us. We look forward to serving and helping you enjoy your fishing adventures fully!
Can I return or exchange products if I'm not satisfied?
Yes, we have a return and exchange policy in place. If you’re not completely satisfied with your purchase, please get in touch with us within 14 days of receiving the item. We’ll provide instructions on how to return the product, and upon receiving it in its original condition, we can process a refund or exchange, depending on your preference. Please note that certain items, such as bait, may have specific return restrictions due to their perishable nature.